Privacy Policy
Effective Date: May 24, 2025
Last Updated: May 24, 2025
Introduction
This Privacy Policy describes how zainahyousef.com (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website [zainahyousef.com] (the “Service”) and purchase our writing guides and instructional materials.
Information We Collect
Personal Information You Provide
When you use our Service, we may collect the following personal information:
- Account Information: Name, email address, username, and password when you create an account
- Payment Information: Billing address, payment method details (processed securely through our payment processors)
- Purchase History: Records of writing guides and materials you’ve purchased
- Communication Data: Information you provide when contacting customer support or subscribing to newsletters
- Profile Information: Any additional information you choose to add to your profile
Information Collected Automatically
When you visit our website, we automatically collect:
- Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Device Information: IP address, browser type, operating system, device type, and screen resolution
- Cookies and Similar Technologies: Small data files stored on your device to enhance your experience
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: Processing purchases, delivering digital products, and managing your account
- Customer Support: Responding to inquiries, troubleshooting issues, and providing assistance
- Communication: Sending order confirmations, product updates, and promotional materials (with your consent)
- Website Improvement: Analyzing usage patterns to enhance user experience and develop new features
- Legal Compliance: Meeting legal obligations and protecting our rights and interests
- Marketing: Personalizing content recommendations and promotional offers based on your interests
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in:
- Payment processing (e.g., Stripe, PayPal)
- Email marketing and communication services
- Website hosting and analytics
- Customer support tools
These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, safety, or property.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security assessments and updates
- Access controls limiting employee access to personal information
- Secure payment processing through PCI-compliant processors
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Receive your personal information in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
- Objection: Object to certain uses of your personal information
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Improve website functionality
You can control cookie settings through your browser preferences. Note that disabling cookies may affect some website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account information is typically retained while your account is active and for a reasonable period thereafter.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our Service after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: zainahyousef@zainahyousef.com
This privacy policy was last updated on May 25, 2025. Please review it periodically for any changes.